Red Bend Software Collaborates with Alcatel-Lucent to Provide Mobile Device Management for LTE Networks
Red Bend Software, the market leader in Mobile Software Management (MSM) with more than 1.5 billion Red Bend-Enabled™ devices, today announced that its next-generation, drop-in device management client – vDirect Mobile® 5.0 – is interoperable with the Motive Mobile Device Management solution from Alcatel-Lucent, significantly reducing time to market for the introduction of 4G LTE devices and services.
Since 2008, Red Bend has collaborated with Alcatel-Lucent to help equipment manufacturers and mobile network operators launch mobile devices and services more quickly and easily. Using vDirect Mobile 5.0 on their 4G LTE devices, device manufacturers can ensure seamless compliance with mobile operators’ customized Open Mobile Alliance Device Management (OMA DM) specifications which are used by the Motive Mobile Device Management solution from Alcatel-Lucent to configure, upgrade and manage devices, and engage in troubleshooting operations.
“Industry standards such as OMA DM enable mobile operators to manage the next generation of connected devices – such as smartphones and tablets – uniformly and efficiently,” said David Stevenson, Vice President and General Manager, Motive Customer Experience Solutions at Alcatel-Lucent. “Leveraging the technologies and expertise from Alcatel-Lucent and Red Bend, service providers can automatically configure and manage customers’ 4G LTE devices, but also – in case a problem does arise – provide improved first call resolution and reduce average handling time by giving help desk agents the appropriate tools. This all makes for a better customer experience.”
An industry first, Red Bend’s vDirect Mobile 5.0 now offers pre-built DM clients for six of the world’s largest mobile operators: AT&T, NTT DOCOMO, SoftBank, Sprint, T-Mobile USA and Verizon Wireless (both CDMA and LTE networks). The most widely deployed and interoperable DM client used by more than 60 leading companies, vDirect Mobile 5.0 makes it even easier and faster to support operators’ customized OMA DM requirements.
Editor’s Note: Red Bend will demonstrate vDirect Mobile and its full suite of Mobile Software Management solutions at International CTIA Wireless 2012, May 8-10, in New Orleans at Ernest N. Morial Convention Center in Hall G, Meeting Room #707.
About Red Bend Software
Red Bend® Software, the leader in Mobile Software Management (MSM) with more than 1.5 billion Red Bend-Enabled™ devices, makes mobile devices and services continuously better in a rapidly changing world. Red Bend is the only company that provides standards-based products and solutions for software management, device management and mobile virtualization that work on any mobile phone and connected device uniformly, efficiently and securely over the air. Red Bend enables its customers to stay competitive in a fast-moving market by helping them deliver high-value services on an increasing number of connected devices with growing software complexity. More than 80 leading device manufacturers, mobile operators, semiconductor vendors and automotive companies worldwide trust Red Bend with their most important assets—the mobile and connected devices their consumers depend on.